Hank BalchFeb 18, 20235 minMastering the Art of Recruiting: Strategies for Finding High-Performing Sterile Processing TechsOne of the risks in only hiring the best, is that the rock stars often take off and get promoted out of your department. This critique...
Hank BalchFeb 4, 20223 minFighting the War: Relationship Battles Between OR and SPD[Our Sterile Processing teams #FightDirty every day. But what happens when we lose focus and begin fighting each other instead? And how...
Hank BalchMay 5, 20215 minMaking & Taking the Initiative: How to Get the Most out of Your CS/SPD Process Improvement ProjectIf a tree falls in a forest, but there's no one around to hear it -- does it still make a sound? If a CS leader completes a process...