Hank BalchFeb 23, 20235 minOur Productivity Metrics Are Broken: An Argument for Usable Units of ServicePart of the solution to this systemic challenge of productivity, in my opinion, must be found in how and what we measure to begin with...
Hank BalchAug 27, 20224 minSPD’s and Busy Bees: Measuring Productivity in Sterile ProcessingThis is a mentality shift for leadership in sterile processing. Fighting microscopic organisms day in and day out can cause our focus to...