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Happy, High Performers: A Beginner's Guide to Culture Satisfaction Surveys in Sterile Processing

(A few years ago, my SPD department in Louisville Kentucky had the highest performance cultural assessment scores of any department in an entire health system of 17+ hospitals. Here are a few concepts that worked for us...)

If you work in a hospital of any size you are probably familiar with the idea of an annual facility culture assessment or employee satisfaction survey. These are questionnaires that come out every year asking things like: "Would you recommend this hospital to any of your friends looking for work?" or "Would you trust this hospital for your family member's surgery?" Although these surveys differ from place to place, they all try to get at one main idea: Are your employees happy?